Online reviews, especially on TrustPilot and Reddit, tend to skew negative since people post mostly when they have issues. The main complaints seem to be slow restores and customer support, which are valid concerns, but for Backblaze’s core customer—budget-conscious individuals and SMBs—they still offer a strong value proposition.
More importantly, Backblaze is shifting toward B2B storage (B2 Cloud Storage), where price, reliability, and integrations matter more. Unless complaints point to fundamental product issues, I see them as noise rather than a thesis-breaker.
I noticed there are some really negative reviews of Backblaze on TrustPilot and some mixed reviews on Reddit. Any thoughts on this?
Online reviews, especially on TrustPilot and Reddit, tend to skew negative since people post mostly when they have issues. The main complaints seem to be slow restores and customer support, which are valid concerns, but for Backblaze’s core customer—budget-conscious individuals and SMBs—they still offer a strong value proposition.
More importantly, Backblaze is shifting toward B2B storage (B2 Cloud Storage), where price, reliability, and integrations matter more. Unless complaints point to fundamental product issues, I see them as noise rather than a thesis-breaker.
BLZE is an interesting stock, but I think CGNT is a better software choice.
BLZE isn't a software stock; it's more of a cloud storage and backup company. Totally different space compared to CGNT!